AgileIDDM Platform

Effectively unify true identities with customer data to provide actionable intelligence that drives better business decisions

The AgileIDDM platform is a comprehensive and flexible identity data management framework built to deliver effective Identity Resolution and customer intelligence to meet business goals. AgileIDDM is delivered on premise or as a service(SaaS)

AgileIDDM includes the following capabilities:

Identity data management. The control and management of identity related data, the system that houses the data and how the data is processed across the organization.
Identity management. The core user (digital identity) life cycle and self-service management of end-user accounts, administration and entitlements.
Access management. The support of authentication mechanisms, including video surveillance identification, single sign-on, multi factor authentication, and federation. This includes the support for privileged processes and technology controls related to elevated permission accounts.
Access governance. The policy-based activities that enable the definition, enforcement, review and auditing of Identity Data Management functions and policy compliance.
Data security and analytics. The ability to manage unstructured data, providing data classification, identification and user analytics to support both data security and business programs such as marketing.

AgileIDDM enables your organization to connect, enrich, and control all available identity data from a single source of truth. An intelligent connection across all data sources (local and external to AgileIDDM) combining addressable media signal, with consumer attributes, and behaviors. This centralized repository of identity data empowers marketers to build smarter audiences, deliver more relevant experiences, and produce more meaningful measurement to continuously refine strategy, execution, and performance.

The key to the success of the AgileIDDM platform is identity. First and foremost, we get Identity right - if you do not, everything else is wrong!

AgileIDDM receives operational data from WhoIS (visitor access management), and AgileQ (customer flow management), and is capable of ingesting data from any customer digital system.

Benefits

Identity Resolution. The process of collecting and matching identifiers across devices and touch points to build a cohesive, omni channel view of an individual consumer, enabling brands to deliver personalized, contextually relevant messaging throughout the customer journey
Trusted identities from inception. Verification of a claimed identity before registration
Positive identification on every transaction. Irrefutable confirmation the claimed identity belongs to the correct owner
Avoiding regulatory fines and quickly meeting audit requests and requirements
Enabling secure and compliant digital transformations
Creating a positive customer/end-user experience leading to adoption, retention and brand loyalty
Effectively allocating and managing budgetary roadmap
Gaining cost efficiencies by automating processes and modernizing technology stack
Managing risk through proper control of organization's structured and unstructured data including identities

Key features

Remote identity proofing. Verification of claimed identity by validating the legitimacy of an official government issued ID Document and biometrically proving possession
Identity database free from duplicates - Biometric duplicate detection using face recognition
Consistent identity resolution from offline and online customer data
Positive identity of customers
Identity data normalized, and verified against an authoritative identity truth set data
Realtime reach back to your customer via preferred channel
Actionable customer intelligence data available for every identity resolved